Best practices keep guests cool and safe

Q. I want to ensure guest safety in and around the pool area this summer. What are some of the key issues?

A. Your property's pool area will become the main attraction for many guests this summer. It is imperative to ensure clean and safe conditions so everyone enjoys themselves.

Pool water contamination is the most common safety concern of hotel management and guests alike. It is important to maintain a hygienic pool area. If your property expects a large number of guests with young children who will use the pool, designate a diaper changing area at a location away from the pool or spa deck. Poolside areas can become contaminated with pathogens found in bodily fluids and, as a result, pool water can become contaminated. As a general rule, disinfect the pool deck and walkways once a day and vacuum the pool daily, or more often, if debris is visible.

To prevent accidents around your pool, keep debris clear of the surrounding area. Remember to apply the "barefoot rule:" If the area is not clean enough for your staff to walk around barefoot, then it is not clean enough for guests.

When conducting your seasonal inspection of pool equipment, remember to use your senses of touch, smell, sight and sound. Feel for any vibrations or excess heat emissions, take note of any strange odors, look for any missing or broken equipment and listen for unusual noises such as a pump cavitating.

Q. How often should I replace the pool furniture?

A. Updating your pool furniture is as important as updating your lobby furniture. It is recommended to replace pool furniture every couple of years and pool towels yearly.

Some sunblock products contain PABA, an acid that is harmful to vinyl. To prevent contact between sunblock and strapping, encourage guests to use towels. Discourage guests from taking the towels back to rooms by with a hamper near exits.

Defray replacement costs by rinsing furniture frequently with water. Bleach and detergents with solvents are harmful to the straps and finish. Instead, clean your pool furniture with a solution of mild detergent, one-half cup of white vinegar and two gallons warm water.

Q. Our climate is extremely hot during the summer. How can I ensure PTAC units will operate, even on particularly scorching days?

A. Properly servicing PTAC units during the year will help them run efficiently. The indoor air filter, condensation pan tab and the vent air filter should be cleaned monthly during summer or humid months. The indoor coil, indoor fan and outdoor coil should be cleaned on a seasonal basis.

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Jim Anewalt is a National Account Manager with HD Supply. He can be reached at jim.anewalt@hdsupply.com.