Christine Blank

Marketing to luxury guests in the vacation ownership and residence club industries has gotten more sophisticated-even to the point of predicting customers' future needs and desires.

Marketing to luxury guests in the vacation ownership and residence club industries has gotten more sophisticated—even to the point of predicting customers' future needs and desires.

Hotels that care for the outside of their properties are seeing more new guests and repeat business.

National Report–While some developers still are planning condo-hotel projects, many recently built projects are struggling to stay afloat and are defending lawsuits by owners.

Rewarding guests and employees who drive hybrid cars, carpool or walk to work have been successful green transportation programs at hotels.

Realizing guests' growing demand for convenience, hotels are putting more emphasis on foods and drinks in their grab-and-go refrigerated cases in lobby shops and cafés.

Orlando, Fla.-Even with another year to go on construction of one of the first Waldorf=Astoria properties outside New York, Hilton executives are looking to expand the brand in the U.S. and abroad.

LAS VEGAS-The timeshare industry will continue its growth during this economic recession and real-estate slump, Howard Nusbaum, president and c.e.o. of the American Resort Development Assn., said at the group's April convention in Las Vegas.

The American Resort Development Assn. recognizes that consumers are confused about what timeshare is and the value it provides.

Mixed-use properties can still perform well during a recession, according to a panel of experts that will speak at the New York University International Hospitality Investment Conference June 1-3.