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Guest Relations

Omni rolls out online roomservice system

10 Mar, 2010 Hotel and Motel Management
 


CHICAGO -- Using the Omni Chicago Hotel's new ORION system, guests can now utilize a variety of services - from ordering fresh made soup and salad to valet and housekeeping requests - with just a few clicks. As the second stop for the luxury brand's continued rollout, the hotel has launched the service using their Wi-Fi connection blending technology and service to create a way for guests to electronically communicate with the hotel.

"With the launch of our new ORION technology, guests have instant access to a number of services from online room service to having their car brought around," said Mike Magnelli, area managing director and general manager for the Omni Chicago Hotel. "It's our way of giving guests another way to simply have their needs quickly fulfilled."

The launch of the new service also served as an opportunity to spotlight the Omni Chicago and the 676 Restaurant & Bar's new menu featuring products from a variety of local food and beverage producers, organic and gluten-free items and special items for younger guests. Executive Chef Daven Wardynski created the new menu as part of his commitment to supporting foods from the Midwest.

 


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