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Freidlein says on boarding employees stepping into new positions may be the most important factor.

Fran Brasseux says rebranding an organization takes planning, and if done correctly, results will show over time.

Property damage to a location that attracts customers can be financially devastating; fortunately, insurers offer contingent business interruption–dependent properties coverage to protect against this vulnerability.

The latest and greatest ice machine models.

Bed bugs are proliferating, and places with a high turnover of people spending the night are the most vulnerable. The Environmental Protection Agency is trying to find solutions; hotels do not want to appear on lists like the Bed Bug Registry. What’s a hotel to do?

RateTiger’s leading product, RTSuite, allows hoteliers to benchmark competitor prices, distribute rates across multiple channels and maintain inventory availability in one easy to use screen.

iBAHN’s iMEDIA seamlessly brings the vast content choices of the web to the in-room TV monitor in the full glory of HD resolution.

Travel Tripper brings together online marketing expertise with years of revenue-management experience and the latest in cutting-edge technology to deliver an ACE for your hotel’s Web distribution needs.

Before the term eco-tourism was coined, and green was just a color, Stanley Selengut founded Maho Bay Camps, surrounded by the Virgin Islands National Park in St. John, the US Virgin Islands.

Leading hoteliers at the luxury end of the service industry have long recognized the importance of offering guests a high-quality product. A desirable location is often a prerequisite, as is a thought-through hotel design and floor layout, superb in-room comfort, an array of unique and appealing...more >>