For the second consecutive year, HBA/Hirsch Bedner Associates topped the Hotel Management and ha+d annual Top Design Firms list. The list ranks hotel... more >>

While Asian investment into Europe carries its own challenges—most notably the strength of the euro and the pros and cons of branding—its pros... more >>

If ever there was a time to acquire existing hotels, now is that time. That was just one of the themes of the 2012 Hunter Hotel Investment... more >>

Lately major franchise companies have made key asset purchases—triggered in part by Hyatt Hotels Corp.’s 2011 investments to reinforce its... more >>

Hotel Management was on site at the HOTEC Operations and Technology North America conference at The Ritz-Carlton, Half Moon Bay, in California, in... more >>

The president of Fairmont Hotels & Resorts tells Hotel Management about growing up in the hotel business and her future plans of brand growth for... more >>

In a year characterized by a stagnant European economy and growing demand from emerging world markets, globalization was top of mind at the 15th... more >>

To prepare for the opening of the 116-room Hyatt 48 Lex, GM Mark Wagner spent many sleepless nights executing his vision for the flagship boutique... more >>

This complete report, “Distribution Channel Analysis: A Guide for Hotels,” follows up the preliminary results, which the author companies started... more >>

Hotel Management talks to Coll about her climb to president of the North America division for Starwood Hotels & Resorts. Coll has remained focused on... more >>

For properties with a small staff, an effective property-management system can lead to efficiency across the hotel. more >>

The trend is one that mirrors consumer preferences and at-home upgrades, according to hospitality designers. Guests want the comfort of home or... more >>

The 463-suite property, which was converted from a 15-story Embassy Suites atrium-style hotel on the Hudson River waterfront, features a wide variety... more >>

Forward-thinking vendors and brands are exploring cutting-edge technologies such as signage-to-mobile interaction and even 3D displays. more >>

Hotel industry performance has picked up recently, albeit slowly, but there are still a number of stumbling blocks when it comes to valuing midscale... more >>

For hoteliers, serving breakfast for a consistent cost throughout the year can be difficult. Breakfast staples are comprised of products like eggs... more >>

Sensors and other networked components can let an engineer know when a room is vacant or wasting energy, but without an up-to-date knowledge of... more >>

Energy management is becoming a hot-button issue for hotel brands as owners look to reinvest in their properties and transform sustainability from a... more >>

Hotel fitness centers are finally moving out of the basement and parking garage—in more ways than one. more >>

Emphasis has been placed on getting rid of bulky CRT TVs in favor of flat-panel TVs with better picture and sound quality. For larger hotels, this... more >>

Rising occupancy levels will enable hotel managers in the nation’s major markets to significantly raise their room rates in 2012. The average daily... more >>

It’s a fact. There are many types of leaders, yet they fall into 2 distinct categories: Those that shine the light on others and then there are the... more >>

Do we really know what sales people are supposed to do? It seems that if some hospitality employees have the word “sales” in their title, then... more >>

Achieving customer loyalty is more difficult than it has been in the past. New services, new competitors and a better-informed consumer have made... more >>

Leadership is a behavior, not a position. This myth that people can only be leaders if they received some “special gene” is rubbish! We need... more >>

Painful as training can be, it is not the place to cut corners. Rather, training should be a critical component of your risk-reduction strategy. It... more >>

The whole idea behind networking is to meet as many people as possible, and to determine how many of those we contact are in a position to provide... more >>

Legally Speaking columnist Karen Morris shares the legal ups and downs of union representation elections, citing a recent case involving unions at... more >>

Here is the most basic rule of union campaigns: Employees have a right to join forces with their fellow workers to advocate for improved working... more >>

The idea with flash sales is to create buying (or booking) urgency on the part of the specific consumer market. more >>