Article
Consumer Insight 18 Feb, 2008
For leisure travelers, the availability of in-room dining/roomservice is most important when selecting a hotel, motel or resort when traveling for leisure. About one-third find in-room dining/roomservice, a buffet or a full-service bar/lounge important. About one-quarter also find a takeout...More>>
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Article
Increase efficiency 18 Feb, 2008
Preventive maintenance is key to ice machine performance. When a customer comments, "My machine won't keep up," it's usually time for spring cleaning, said Danny Moore, director of technical support, Hoshizaki America.More>>
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Article
Eating in season 18 Feb, 2008
On average, food in the United States travels 1,500 miles from the farm to the table. And as prices at the pump and concern over carbon emissions increase, the concept of buying food from local sources becomes more enticing.More>>
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Article
House rules help regulate teams' behavior during stay 18 Feb, 2008
Q. In our responsible alcohol service policy we insist that a manager approve a third drink order. Is this appropriate?More>>
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Newswire
Sunstone, Strategic Hotels & Resorts partner on purchasing management platform 11 Dec, 2007
Sunstone Hotel Investors and Strategic Hotels & Resorts have entered into a partnership to own and operate BuyEfficient, an electronic purchasing platform that allows members to procure food, operating supplies, furniture, fixtures and equipment.More>>
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Newswire
The Kessler Collection selects Newmarket's Delphi 30 Nov, 2007
The luxury boutique hotel company will install Newmarket's Delphi sales and catering to drive additional revenue and standardize operations throughout the chain.More>>
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Article
Business travelers: Breakfast still an important perk 5 Nov, 2007
A complimentary breakfast (either continental or, better yet, full American) included with the room rate is the single most important perk for business travelers today. Nearly seven in 10 agree that a good breakfast is either "very" or "extremely important" when selecting lodging accommodations....More>>
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Article
Handhelds keep managers alerted 5 Nov, 2007
Running a restaurant is no easy task.More>>
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Article
Take unforeseen risks in restaurant service off the menu 5 Nov, 2007
We couldn't decide where to eat, so my friends and I came up with an itinerary: one restaurant for an appetizer, another for dinner, a third for dessert. Wise companies often require management to "scout" the competition. Our three-restaurant tour would be a one-night crash course in competitive...More>>
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