Room Service
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Thompson Chicago upgrades roomservice program   9 Oct, 2015

The hotel's in-room dining now emphasizes a restaurant-quality experience and customization as a way to connect with guests.More>>

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Hotel Guest Leaves An iPhone Behind? No Problem   20 Sep, 2015

The abyss that is the lost and found – things go in but they don’t come out. The idea conjures up images of the endless box of hats, gloves and clothing at every elementary school – and the few and far between “found it” utterances from children’s caregivers as they rummaged through the...More>>

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Batali & Bastianich to take over F&B at Maritime Hotel   28 Aug, 2014

The project will encompass the spaces currently occupied by La Bottega and the Cabanas as well as roomservice for hotel guests.More>>

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How java rules have changed in the guestroom   20 Aug, 2014

Hotels trying to emulate a residential experience in their guestroom are trying to provide more than would be expected in the guests’ home, and that starts with an aesthetically pleasing coffeemakerMore>>

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Room service losing ground to takeout orders   25 Jul, 2014

According to GrubHub, takeout orders to hotels grew 125 percent in the past three years while room service revenue fell 9.5 percent from 2007 to 2012.More>>

From four cups to one cup   14 Aug, 2013

Guestroom trend away from four-cup coffeemakers to one-cup deviceMore>>

Hotel Indigo Athens University Area Hotel Newswire
Monetizing coffee: Guestroom vs. lobby   14 Aug, 2013

Hotels see little incentive to monetize in-room coffeeMore>>

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Sourcing from local brewers   14 Aug, 2013

Sourcing from local coffee roasters offers unique brews. More>>

Necessary Amenity Newswire
The guestroom brewer Coffee Report    14 Aug, 2013

Coffee in the hotel guestroom shifts from an option to a necessity.More>>

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The real revenue behind roomservice   10 Jun, 2013

There's a lot of buzz circulating around Hilton's decision in late May to stop offering roomservice at The New York Hilton Midtown and instead build out one of the brand's new grab-and-go F&B concepts, but analysts say it's a good idea. More>>

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