Operations/Management
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Energy management: Out of sight, out of mind   8 Jun, 2015

Today’s sensors use a combination of sensing methods to increase their accuracy while being accepted by the guest. Virtually all guest-detection systems today use a combination of infrared sensors, door switches and motion detectors to gauge activity in guestrooms.More>>

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Ascend Collection adds six Bluegreen resorts to portfolio   8 Jun, 2015

This brings the total number of Bluegreen Vacation properties integrated into the Ascend Hotel Collection to 28, making Bluegreen the Ascend 's largest franchise partner. The six new resort properties are the Big Bear Resort in Big Bear, Calif.; Sunshine Resort in Orlando; Innsbruck Resort in...More>>

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Rosewood to manage planned resort in Montecito, Calif.   8 Jun, 2015

The Rosewood Miramar Beach Montecito will open in 2018 as Rosewood's third property in California. Spread over nearly 16 acres of prime beachfront real estate, the resort will offer 122 guestrooms and 48 suites, many of which will be located in single-story cottages and bungalows. More>>

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Personalize the Guest Room Experience   8 Jun, 2015

Use TVs to create personalized experiences for guests.More>>

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John Hardy Group manages repositionings for Carey Watermark Investors   5 Jun, 2015

Carey Watermark Investors—a non-traded REIT focused on the lodging industry—has selected The John Hardy Group to program manage the repositioning of the majority of its properties as they are acquired into the CWI portfolio. More>>

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Beyond points, premiums: How to focus your loyalty program   5 Jun, 2015

On the surface, the loyalty programs offered by hotels, airlines, and other hospitality firms seem to be working. But it’s not clear that they are actually creating customer loyalty, even if they do improve sales. However, it’s possible to redesign loyalty programs along the lines of meaningful...More>>

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Omni launches 24-hour mobile reservation hold   1 Jun, 2015

This new 24-hour mobile hold function gives guests additional flexibility to research locations and vacation packages available online at the company's website and lock in the rates for up to 24 hours without credit card-confirmation, payment or penalty. If the reservation is not confirmed within...More>>

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Think ahead to protect concepts, relationships   1 Jun, 2015

The best protection is to have each employee enter into a noncompete, nonsolicitation or nondisclosure agreement. The allowable scope and duration of these agreements varies from state to state, but the key is to have something in place before the employee leaves. More>>

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Experimenting with seating design to stay on the cutting edge   29 May, 2015

As hotels adopt more experimental designs, one should never forget seating. How do hotels match comfort and style? Some designers have a plan.More>>

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Independent Mississippi hotel rebrands as a Magnuson   29 May, 2015

Formerly the Charlie Hotel in Ocean Springs, Miss., the hotel will upgrade its local, regional, and national market to attract travelers via an affiliation with Magnuson Hotels' global portfolio of over 1,000 hotels. The 64-room facility is located seven miles from Biloxi, off interstate 10.More>>




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