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Positively singling out guests on arrival 15 Apr, 2013
One common but effective method to enhance a guest experience at check-in is to single them out randomly for special treatment, such as the implementation of a “guest of the day” program. More>>
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 | Newswire
The Radisson Blu Hotel Port Harcourt Olympia in Nigeria to open Q1 2016 15 Apr, 2013
The 206-room property is being developed by Cenpropsaroten Hotel Management and is scheduled to open in Q1 2016. It brings Rezidor's Nigerian portfolio to 1,100 rooms in operation and under development. On the African continent Rezidor now operates and develops 49 hotels with 11,000 rooms.More>>
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 | Newswire
Country Inns & Suites partners with designer Genevieve Gorder, launches new brand identity 15 Apr, 2013
While the brand has seen consistent upgrades and regular renovation cycles, this is the first time in its 25-year history that it has been completely redesigned to include a new architecture, interior aesthetic and visual identity, including logo. The new Country Inns & Suites logo will be seen...More>>
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Hilton Worldwide signs management agreement for DoubleTree in Toluca, Mexico 15 Apr, 2013
The eight-story DoubleTree by Hilton Toluca will have 130 guestrooms, including 80 renovated rooms and 50 new rooms that will form part of the tower addition. For events and meetings, the DoubleTree by Hilton hotel in Toluca will provide more than 6,500 square feet of flexible function space...More>>
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Charming your guests at the front desk 12 Apr, 2013
Check-in is the first chance a hotel has to connect with its guests face to face, and some properties are able to provide services at the front desk to ease guests into the premises. Willows Lodge, in the wine country of Woodinville, Wash., greets its hotel guests with a complimentary glass of wine...More>>
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Best Western Plus opens in San Juan, Puerto Rico 12 Apr, 2013
The 151-room Best Western Plus Condado Palm Inn & Suites has 33 suites with kitchenettes in the North tower, adjoining rooms available in the South tower, a cocktail lounge and The Palm restaurant, which serves breakfast. Hotel amenities include free Wi-Fi, complimentary breakfast, an outdoor pool...More>>
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Loews Philadelphia Hotel completes $14M guestroom renovation 12 Apr, 2013
The 581 updated rooms include increased Wi-Fi capabilities, larger work desk areas paired with leather ergonomic guest chairs and more easily accessible electric outlets. The property has more than 45,000 square feet of meeting space including three ballrooms and 14 conference rooms.More>>
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Staten Island Hurricane Sandy victims granted 17-day hotel stay extension 12 Apr, 2013
The new check out date is listed as May 1, having been extended by the Federal Emergency Management Agency (FEMA), at the request of New York State, through its Transitional Sheltering Assistance (TSA) program. Additionally, the deadline to apply for disaster aid and U.S. Small Business...More>>
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Vantage adds D Las Vegas Casino Hotel to its Lexington Legacy brand 11 Apr, 2013
Vantage Hospitality has added the the D Las Vegas Casino Hotel on the Fremont Street Experience to its Lexington Legacy brand, the company has announced. The 638-room hotel is the first casino and full-service hotel in Las Vegas for Vantage. The hotel, which opened in 2012, will retain the D name. More>>
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 | Newswire
Illinois municipalities next to challenge OTAs 10 Apr, 2013
Several municipalities in the state of Illinois are the latest to step up and challenge online travel agencies over hotel tax payments. These municipalities claim that the OTAs such as Priceline, Expedia, Travelocity, Hotels.com and Hotwire are charging retail prices to consumers while paying hotel...More>>
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