Operations/Management
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Hotel staffers move out from behind the desk   1 May, 2015

Hotels want to stay one step ahead of guest wants, sometimes offering services guests didn't know they needed before they were made available to them. To that end, hotel lobbies have evolved to become social, communal spaces, and within this transformation, the front desk is changing, too.More>>

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HVMG to manage Denver's first Hotel Indigo   1 May, 2015

The hotel is being co-developed by Portman Holdings, a real estate developer with a focus on hospitality, office and mixed-use properties, and Hensel Phelps, one of the nation's largest general contractors and construction managers. The hotel is scheduled to open in the 2016 fourth quarter, and...More>>

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DoubleTree by Hilton Largo, Md., nears completion   1 May, 2015

The hotel is owned by Frontier Development & Hospitality Group, and managed by Crescent Hotels & Resorts. The hotel is currently operating as a Radisson and will complete its multimillion upgrade to a DoubleTree next month. The hotel is remaining open throughout the transformation.More>>

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My Place Hotels opens Missoula, Mont., property   1 May, 2015

The hotel has 64 extended-stay rooms, and is independently owned by RRR Missoula, and is operated by Legacy Management. Local amenities and attractions include various dining options, shopping and festivals, as well as rafting, skiing, fishing, hiking, biking, golfing and more. More>>

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The appeal of the human interaction vs. mobile check-in   29 Apr, 2015

Hotels are always looking for new ways to incorporate current technology into the guest experience, with many hotels now offering guests the option of a mobile check-in process. Through this, guests are able to bypass the front desk and use their smartphone as a room key, but some say this option...More>>

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Hotel Equities to manage 21-hotel portfolio across Texas and Oklahoma   29 Apr, 2015

The portfolio is owned by Premier Hospitality Management. Hotel Equities assumes management on May 1, 2015, taking its overall portfolio to 90 hotels in 14 states. As a result of this deal, Hotel Equities will create a regional office in Texas.More>>

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DC Hospitality appoints Kimberly Glover to VP for hotel sales and acquisitions   29 Apr, 2015

Glover has more than 18 years of experience in real estate sales and valuation, including both conventional and lender-owned REO properties. She most recently managed a team of five full-service brokerage specialists, working directly with Fannie Mae, as well as institutions such as CitiMortgage,...More>>

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Magnuson Hotels rebrands former Florida Choice property   29 Apr, 2015

Formerly franchised by Choice as the Quality Inn St. Augustine, the 84-room hotel will upgrade its local, regional, and national market to attract travelers via an affiliation with Magnuson Hotels' global portfolio of nearly 1,000 hotels.More>>

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Keeping communications open at the front desk   27 Apr, 2015

Ask Debbie Williams and she will tell you that above all else, guests want to feel respected. Williams should know; she is the senior training manager, special programs, for Wyndham Hotel Group, and after training front-desk staff for 37 years, she understands guests’ needs: a clean room, a...More>>

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Ritz-Carlton, Jeddah plans summer 2015 opening   27 Apr, 2015

Located on Al Hamra Corniche, the group will operate the hotel for the Ministry of Finance. The hotel will have 224 guestrooms, including 30 royal suites spanning 1,600 square feet each. Other facilities at the hotel include four F&B outlets, 207,890-square-feet of meeting space, and an auditorium...More>>




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