Read the latest trends in grounds keeping and maintenance for successful hotel and motel management.
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Double take: Crowne Plaza at historic Union Station 11 Jan, 2012
When remodeling an old building into a hotel, developers often encounter a series of obstacles and challenges like outdated electrical circuits, bad plumbing, odd spaces, or in the case of General Hotels Corp., train tracks and a 13-car train.More>>
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Article
GM Survey results part 1: You're happy but the pressure's on 18 Nov, 2011
Annually, Hotel Management polls the more than 5,000 GMs in its readership on topics ranging from their salary and education, to how they’re spending their budgets, to how their hotel is performing. Year over year, it’s a unique look at the hotel industry’s medical chart from the perspective...More>>
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Newswire
Government anti-terror message coming to hotels? 4 Nov, 2011
Hotels running LodgeNet television services starting Tuesday will air an anti-terrorism public service announcement from the U.S. Dept. of Homeland Security that urges hotel guests to report suspicious activity. More>>
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Newswire
Resort fees back in the spotlight 31 Oct, 2011
CNN Money has hotel resort fees back in the spotlight today, reporting that total fees and surcharges collected by hotels in the U.S. are projected to hit a record $1.8 billion this year, up 80 percent from a decade ago. More>>
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Legal Tip: Guestroom doors play a critical security role 19 Oct, 2011
Regular inspections are important because doors are the final protection from an in-room attack.More>>
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Newswire
PCI update: It’s about encryption 19 Oct, 2011
Compliance with standards set forth by the Payment Card Industry Security Standards Council (PCI SSC) is the best way to protect one’s guests and its reputation.More>>
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Legal Tip: Let there be light! 12 Oct, 2011
Nighttime intruders thrive in darkness. Make life difficult for them by installing exterior and interior lights in the correct places to discourage unwanted activity. More>>
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In-room safes gain favor 12 Oct, 2011
As more guests bring their expensive electronic gadgets along during their stay, hoteliers are beginning to install larger safes to keep their guests feeling safe and their property secure. For hotels without an existing guestroom safe, an upgrade is almost certainly a necessity. More>>
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Legal tip: Protect against peeping Toms 6 Oct, 2011
The inn’s legal duty is to ensure it is taking reasonable steps to protect guests from attack.More>>
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How do you train for a disaster? 6 Oct, 2011
An effective “self-security” program should include training, reporting, investigating, inspecting and correcting. More>>
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