Guest Relations
Howard Feiertag Newswire
Know how much you lose, unknowingly   3 Jun, 2013

How delay in attending the phone calls results in copious loss of revenue. More>>

Singling out guests to pamper   24 Apr, 2013

A little impromptu pampering can get you a wow on guest experience.More>>

Loyalty program members are easy to please at check-in   24 Apr, 2013

A take on ways to step up your loyalty program efforts.More>>

blank Newswire
Charming at the front desk gifts on arrival   24 Apr, 2013

Engagement with your guests begins at the hotel’s front desk.More>>

Case Study: Hard Rock rewards   3 Apr, 2013

Hard Rock adopts a targeted email strategy to reach out.More>>

blank Newswire
Email marketing Target Results   2 Apr, 2013

Email marketing takes a targeted and personalized approach.More>>

blank Newswire
Guestroom TVs go beyond just video   2 Apr, 2013

TVs go beyond video to bring guest content and hotel services together.More>>

blank Newswire
Remember to think like a traveler   29 Mar, 2013

Industry insiders as travelers can offer insight into improving hotel stays.More>>

blank Newswire
Market Metrix: Drury Hotels posts No. 1 guest satisfaction score worldwide   30 Jan, 2013

Drury Hotels posted the world’s highest customer satisfaction score for 2012 according to the Market Metrix Hospitality Index (MMHI). This ranking follows the brand's July rank of highest in guest satisfaction in the midscale limited-service segment for the seventh consecutive year by J.D. Power...More>>

blank Newswire
Sheraton brightens guest diets with launch of "Color Your Plate by Sheraton Fitness" by Core Performance   20 Mar, 2012

Sheraton Hotels & Resorts introduces simple approach to eating right by adding 
colorful foods and well-balanced options to menus across its global
Sheraton's Color Your Plate initiative incorporates Core Performance's
 Nutrition Color Code to educate Sheraton guests about the...More>>

© 2015 Questex Media Group LLC. All rights reserved.
Reproduction in whole or part is prohibited.