The whole idea behind making a good sale is not in the talking, but in the asking. Just think a little about how people make a buy decision. Two things are considered: needs and value. Rather than spending a good deal of time telling all about the hotel’s attributes, what a salesperson needs to...More>>

The Los Angeles Times reports on the upcoming tourism marketing campaign under development by the U.S. Travel Association, which is expected to cost over $150-million. The campaign will advertise heavily in Japan, Britain and Canada at first. Rosanne Cash will sing a new anthem named "Land of...More>>

Do we really know what sales people are supposed to do? It seems that if some hospitality employees have the word “sales” in their title, then they should be selling. If not selling, then what else is it they should be doing? More>>

BCF is rolling out a new name- the Limelight Hotel- as well as a new logo and brand for the hotel. More>>

Flash deal service Groupon said it is establishing itself as an online travel agency as the next logical step for it in Europe, according to Tnooz. The company has already set up separate tour operating companies in France and Germany enabling it to legally package tours through Groupon. Groupon is...More>>

The financial upheaval of the past several years has affected how timeshare companies go about selling their product as well as what types of consumers they target. Several companies shifted their strategies and have had excellent years despite the tough climate.More>>

Lodging Interactive and CoMMingle are now offering a service managing Google+ Business Pages for the hospitality industry. "Social networking continues to be the least expensive way for hotels to market their brand, engage guests and build loyalty," said D.J. Vallauri, Lodging Interactive and...More>>

Luxury Daily reports on the shakeup this week at Gilt Groupe, specifically the firing of two top executives and ten percent of the company's overall workforce. The company also closed offices for Gilt City, its local flash-sales arm, in San Diego, Atlanta and Dallas among other cities. “I think...More>>

With so much attention focused on online booking, are hoteliers leaving money on the table when it comes to converting phone sales? Tnooz takes a look at the realities of telephone sales and offers reminders of basic phone sales techniques. More>>

The idea with flash sales is to create buying (or booking) urgency on the part of the specific consumer market.More>>