Are guestroom phones going the way of the dodo? Not so fast, but their role has changed as hotel guests continue to rely almost solely on their mobile devices. More>>

Last year, PhoneSuite revolutionized the industry with Voiceware, a full-featured, affordable VoIP phone system that fits any configuration and any size or type of hotel. PhoneSuite has now taken it to the next level with an innovative legacy link that allows Voiceware to drive the analog phones...More>>

LogiCALL now offers a new customer self-help model, LogiCALL Tier Zero. Tier Zero allows customers to bypass company call centers by accessing online support 24/7. This platform serves as an extension of a company’s current customer support operation without needing to increase headcount, the...More>>

How delay in attending the phone calls results in copious loss of revenue. More>>

Hyatt eyes larger customer base with its richer mobile apps, websitesMore>>

While responsive web design allows for multidevice marketing, there are hidden costs to be considered. More>>

Hard Rock International taps the potential of third-party mobile apps to reach out.More>>

Google Enhanced Campaigns are set to aid mobile search marketing.More>>

Understanding the mobile usage of guests can help the business. More>>

Google’s new AdWords is poised to make the bidding environment more competitive.More>>