From weather disasters to break-ins, hoteliers constantly are on safety and security alert. Hotel Management's online Safety + Security Channel collects the latest news and trends hoteliers need to keep guests and employees safe.

How do you train for a disaster?    TrainingforWeb.jpg   By:   Jennifer Michaud

An effective “self-security” program should include training, reporting, investigating, inspecting and correcting. View

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Deal with spring storm damage and utility outages   29 Apr, 2013

Do you know the correct steps to take to ensure power outages don't interrupt business at your hotel? 4hoteliers.com shares the steps to take to ensure you're operating emergency generators correctly, safely and efficiently. More>>

Article
What you need to know about cleaning up after Sandy   31 Oct, 2012

Article By: Stephanie Ricca

Hotels in the affected areas felt Hurricane Sandy's hardest punch Monday night, but as properties from the East Coast to the Midwest deal with storm damage and after-effects, it's worth it to revisit safety and security procedures for everything from water damage to dealing with irate guests....More>>

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Government anti-terror message coming to hotels?    4 Nov, 2011

Hotels running LodgeNet television services starting Tuesday will air an anti-terrorism public service announcement from the U.S. Dept. of Homeland Security that urges hotel guests to report suspicious activity. More>>

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PCI update: It’s about encryption    19 Oct, 2011

Newswire By: Gina LaVecchia Ragone

Compliance with standards set forth by the Payment Card Industry Security Standards Council (PCI SSC) is the best way to protect one’s guests and its reputation.More>>

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Legal Tip: Guestroom doors play a critical security role   19 Oct, 2011

Newswire By: Karen Morris

Regular inspections are important because doors are the final protection from an in-room attack.More>>

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In-room safes gain favor   12 Oct, 2011

Article By: Andrew Sheivachman

As more guests bring their expensive electronic gadgets along during their stay, hoteliers are beginning to install larger safes to keep their guests feeling safe and their property secure. For hotels without an existing guestroom safe, an upgrade is almost certainly a necessity. More>>

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Legal Tip: Let there be light!   12 Oct, 2011

Newswire By: Karen Morris

Nighttime intruders thrive in darkness. Make life difficult for them by installing exterior and interior lights in the correct places to discourage unwanted activity. More>>

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How do you train for a disaster?   6 Oct, 2011

Newswire By: Jennifer Michaud

An effective “self-security” program should include training, reporting, investigating, inspecting and correcting. More>>

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Legal tip: Protect against peeping Toms   6 Oct, 2011

Newswire By: Karen Morris

The inn’s legal duty is to ensure it is taking reasonable steps to protect guests from attack.More>>

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Legal tip: Match security measures to foreseeable risks   20 Sep, 2011

Newswire By: Karen Morris

To avoid liability for security incidents, safety measures must be commensurate with foreseeable risks. More>>

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Outsourcing security: Balancing costs and safety   20 Sep, 2011

Newswire By: Gina LaVecchia Ragone

Considering outsourcing security services? Remember that the stakes are higher when it comes to security, since the safety of guests and staff depends on making the right choice. So is it better to hire a contractor or keep a proprietary security staff? Here are five things to consider when making...More>>

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Planning is crucial when securing VIP guests   14 Sep, 2011

Newswire By: Gina LaVecchia Ragone

Luxury properties are the natural choice for high-profile travelers, but becoming the preferred hotel among VIPs requires more than five-star service: It requires the ability to ensure the security and the privacy of such guests.More>>

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Legal Tip: Create a terrorist-attack action plan   14 Sep, 2011

Newswire By: Karen Morris

The recent terrorist-type attack on a Mexican casino, coupled with the passing of another 9/11 anniversary, remind us of the vulnerability of public facilities. More>>

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Blog: When security becomes a mystery   7 Sep, 2011

Article By: Ruthanne Terrero

When you get a message from a hotel's "Security Investigator," you know it must be important. More>>

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Legal Tip: Be on the lookout for distuptive, potentially dangerous patrons   7 Sep, 2011

Newswire By: Karen Morris

Unfortunately, fights in a hospitality facility and resulting injuries are not unheard of. Fortunately, the law does not hold a hotel, restaurant or bar liable every time a customer is attacked while on the premises. The law does however expect that management will keep an eye out for people who...More>>

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Safety and security roundup: Sept. 7, 2011   7 Sep, 2011

Vigilance is key when it comes to securing your hotel and its guests. This week's safety and security roundup covers identity theft, safeguarding pool cleanliness and what happens when glass falls 30 stories.More>>

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Legal Tip: Create a detailed, action-oriented disaster plan   31 Aug, 2011

Newswire By: Karen Morris

Hotel Management's "Legally Speaking" columnist Judge Karen Morris shares her weekly safety and security legal tip, this time on the importance of preparing for weather-related disasters.More>>

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Safety and Security Roundup, August 31, 2011   31 Aug, 2011

This week's safety and security news roundup includes a shooting in Plantation, Fla., a drug-related attack at a Calgary Hotel, and a housekeeping maid who caught two repeat offenders.More>>

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Protection against art theft   30 Aug, 2011

Newswire By: Elliott Mest

Theft is an ever-present topic for hoteliers, but the situation changes when the hotel is host to an exhibit and the exhibit itself is either damaged or compromised in some way.More>>

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Safety and security roundup: August 24, 2011   24 Aug, 2011

This week's safety and security news roundup includes news on an FBI investigation involving a hotel in Miss., information from the Sofitel New York investigation and allegations of assault in Atlanta.More>>

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Survey Says American Travelers' Security Concerns Low   24 Aug, 2011

Newswire By: Khier Casino

A Chubb Group of Insurance Companies survey finds U.S. travelers rank hotel cleanliness over security.More>>

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Plan ahead for natural disasters   24 Aug, 2011

Newswire By: Roland Leiser

You may never know just when a hurricane or tornado will strike, but you can plan ahead and arm your staff with disaster preparedness basics. More>>

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Legal Tip: Know what to do when weather rains on your parade   17 Aug, 2011

Newswire By: Karen Morris

Hotel Management's "Legally Speaking" columnist Judge Karen Morris shares her weekly safety and security legal tip, this time taken straight from the case of the Indiana State Fair stage collapse. More>>

Article
Security in real time: London's riot response   16 Aug, 2011

Article By: Jena Tesse Fox

Last week as cities throughout England coped with riots, travelers visiting the country faced concerns about their safety. We reached out to several hotels in the city to see what steps they took during the protests to ensure that everyone—employee and guest alike—remained safe.More>>

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A 7-point checklist for fire prevention   16 Aug, 2011

From emergency action plans to employee training, fire prevention tips cover all the bases. More>>

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Safety and security roundup   16 Aug, 2011

This week's safety and security news roundup investigates the events leading up to Saturday's Rembrandt sketch theft in California, plus legislative issues affecting housekeeper safety. More>>

Article
Legal FAQ: hotel data breaches   20 Jun, 2011

Article By: Sandy B. Garfinkel

When hotel guests' personal information is stolen, responding to data breaches can be particularly complicated and costly for hotels because it usually requires compliance with many separate state's laws. More>>

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AH&LEI security training addresses terrorism preparedness   17 Jun, 2011

Eye on Awareness—Hotel Security & Anti-terrorism Training, an online anti-terrorism and security training course developed by The American Hotel & Lodging Educational Institute in collaboration with the U.S. Department of Homeland Security and homeland consultant Cardinal Point Strategies,...More>>

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Watch out for stored-product pests   7 May, 2010

Article By: Chris Crowell

More under-the-radar pests in food service areas are stored-product pests. These pests enter the hotel via the actual food shipments, most likely grains, flour, cereals, etc.More>>

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Practice green swimming pool policies   4 Jan, 2010

Article By: Scott McKenna

Environmentally sensitive pool and spa policies are socially responsible and make smart business sense.More>>

Article
Calm H1N1 fears with prevention, communication   2 Nov, 2009

Article By: Chris Crowell

The H1N1 flu virus has caused some people to stop traveling. The virus is not much different than the seasonal flu, and your hotel needs to communicate that message to the public while also making some operational changes.More>>

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Use pool safety compliance as a marketing tool   7 Oct, 2009

Article By: Scott McKenna

Hotel pools need to comply with the Virginia Graeme Baker Pool and Spa Safety Act. Use this regulation as a marketing technique to promote your hotel pool's safetyMore>>

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AH&LA issues terror alert for hotels   23 Sep, 2009

While there are no specific targets mentioned, hotel security managers are advised to remain alert and review security procedures.More>>

Article
Prepare now for winter emergencies   11 Sep, 2009

Article By: Rajan Batra

As temperatures begin to fall, your property will require maintenance to keep running in good shape throughout the cold winter months. It is important that your property is prepared to cope with the extreme temperatures and that your employees know the proper procedures for emergency situations.More>>

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AH&LA issues pool safety memo   8 Jul, 2009

Under federal law, all public pool owners and operators must install pool drain covers that meet American Society of Mechanical Engineers standards, install an automatic pump shut-off system, and ensure multiple pool drains are three feet apart.More>>


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