Hotels running LodgeNet television services starting Tuesday will air an anti-terrorism public service announcement from the U.S. Dept. of Homeland Security that urges hotel guests to report suspicious activity. More>>

Newswire By: Gina LaVecchia Ragone

Compliance with standards set forth by the Payment Card Industry Security Standards Council (PCI SSC) is the best way to protect one’s guests and its reputation.More>>

Newswire By: Karen Morris

Regular inspections are important because doors are the final protection from an in-room attack.More>>

Article By: Andrew Sheivachman

As more guests bring their expensive electronic gadgets along during their stay, hoteliers are beginning to install larger safes to keep their guests feeling safe and their property secure. For hotels without an existing guestroom safe, an upgrade is almost certainly a necessity. More>>

Newswire By: Karen Morris

Nighttime intruders thrive in darkness. Make life difficult for them by installing exterior and interior lights in the correct places to discourage unwanted activity. More>>

Newswire By: Jennifer Michaud

An effective “self-security” program should include training, reporting, investigating, inspecting and correcting. More>>

Newswire By: Karen Morris

The inn’s legal duty is to ensure it is taking reasonable steps to protect guests from attack.More>>

Newswire By: Karen Morris

To avoid liability for security incidents, safety measures must be commensurate with foreseeable risks. More>>

Newswire By: Gina LaVecchia Ragone

Considering outsourcing security services? Remember that the stakes are higher when it comes to security, since the safety of guests and staff depends on making the right choice. So is it better to hire a contractor or keep a proprietary security staff? Here are five things to consider when making...More>>

Newswire By: Gina LaVecchia Ragone

Luxury properties are the natural choice for high-profile travelers, but becoming the preferred hotel among VIPs requires more than five-star service: It requires the ability to ensure the security and the privacy of such guests.More>>

Newswire By: Karen Morris

The recent terrorist-type attack on a Mexican casino, coupled with the passing of another 9/11 anniversary, remind us of the vulnerability of public facilities. More>>

Article By: Ruthanne Terrero

When you get a message from a hotel's "Security Investigator," you know it must be important. More>>

Newswire By: Karen Morris

Unfortunately, fights in a hospitality facility and resulting injuries are not unheard of. Fortunately, the law does not hold a hotel, restaurant or bar liable every time a customer is attacked while on the premises. The law does however expect that management will keep an eye out for people who...More>>

Vigilance is key when it comes to securing your hotel and its guests. This week's safety and security roundup covers identity theft, safeguarding pool cleanliness and what happens when glass falls 30 stories.More>>

Newswire By: Karen Morris

Hotel Management's "Legally Speaking" columnist Judge Karen Morris shares her weekly safety and security legal tip, this time on the importance of preparing for weather-related disasters.More>>

This week's safety and security news roundup includes a shooting in Plantation, Fla., a drug-related attack at a Calgary Hotel, and a housekeeping maid who caught two repeat offenders.More>>

Newswire By: Elliott Mest

Theft is an ever-present topic for hoteliers, but the situation changes when the hotel is host to an exhibit and the exhibit itself is either damaged or compromised in some way.More>>

This week's safety and security news roundup includes news on an FBI investigation involving a hotel in Miss., information from the Sofitel New York investigation and allegations of assault in Atlanta.More>>

Newswire By: Michele Herrmann

A Chubb Group of Insurance Companies survey finds U.S. travelers rank hotel cleanliness over security.More>>

Newswire By: Roland Leiser

You may never know just when a hurricane or tornado will strike, but you can plan ahead and arm your staff with disaster preparedness basics. More>>

Newswire By: Karen Morris

Hotel Management's "Legally Speaking" columnist Judge Karen Morris shares her weekly safety and security legal tip, this time taken straight from the case of the Indiana State Fair stage collapse. More>>

Article By: Jena Tesse Fox

Last week as cities throughout England coped with riots, travelers visiting the country faced concerns about their safety. We reached out to several hotels in the city to see what steps they took during the protests to ensure that everyone—employee and guest alike—remained safe.More>>

From emergency action plans to employee training, fire prevention tips cover all the bases. More>>

This week's safety and security news roundup investigates the events leading up to Saturday's Rembrandt sketch theft in California, plus legislative issues affecting housekeeper safety. More>>

Article By: Sandy B. Garfinkel

When hotel guests' personal information is stolen, responding to data breaches can be particularly complicated and costly for hotels because it usually requires compliance with many separate state's laws. More>>

Eye on Awareness—Hotel Security & Anti-terrorism Training, an online anti-terrorism and security training course developed by The American Hotel & Lodging Educational Institute in collaboration with the U.S. Department of Homeland Security and homeland consultant Cardinal Point Strategies,...More>>

Article By: Chris Crowell

More under-the-radar pests in food service areas are stored-product pests. These pests enter the hotel via the actual food shipments, most likely grains, flour, cereals, etc.More>>

Article By: Scott McKenna

Environmentally sensitive pool and spa policies are socially responsible and make smart business sense.More>>

Article By: Chris Crowell

The H1N1 flu virus has caused some people to stop traveling. The virus is not much different than the seasonal flu, and your hotel needs to communicate that message to the public while also making some operational changes.More>>

Article By: Scott McKenna

Hotel pools need to comply with the Virginia Graeme Baker Pool and Spa Safety Act. Use this regulation as a marketing technique to promote your hotel pool's safetyMore>>

While there are no specific targets mentioned, hotel security managers are advised to remain alert and review security procedures.More>>

Article By: Rajan Batra

As temperatures begin to fall, your property will require maintenance to keep running in good shape throughout the cold winter months. It is important that your property is prepared to cope with the extreme temperatures and that your employees know the proper procedures for emergency situations.More>>

Under federal law, all public pool owners and operators must install pool drain covers that meet American Society of Mechanical Engineers standards, install an automatic pump shut-off system, and ensure multiple pool drains are three feet apart.More>>