A new study shows that tailored promotions, coupons, priority service or loyalty points often convince guests to share personal details and location.
Direct text communication between hotels and guests is on the rise as these apps become more fully utilized.
Vantage is now part of Red Lion and its annual conference discussed the integration, brands and what's ahead.
Magstripe cards aren't safe anymore, and the new alternative is becoming a necessity.
The Samsung Hospitality Wall Plate (WEA412H) access point makes it simpler to bring the latest 802.11ac Wi-Fi technology to multitenant buildings.
Seventy-two percent of people have chosen a hotel based on the Wi-Fi experience, with 21 percent saying they do so all the time.
The CCJEU has ruled that Wi-Fi providers are not liable for damages if users download content illegally—another wrinkle in the evolution of the service.
The company also introduced a new family of high-performance, cloud-ready access points.
The British Hospitality Association is advising UK's luxury hotels to invest now.
Additional plans are in place to roll out the platform to all of IHG's over 5,000 hotels worldwide, and the company wants to strengthen its offering…