Bentel + Bentel redesigns Hyatt Regency Chicago

Hyatt Regency Chicago, the largest Hyatt property in the world, has announced the completion of a three-year renovation. The property dedicated $168 million to enhancing all aspects of the guest experience.

The redesign, which was headed by architects and planners at Bentel + Bentel, involved the Hyatt Regency Chicago’s East Tower lobby, East and West Tower guestrooms, as well as meeting spaces and re-conceptualized dining experiences.

The three-phase project broke ground with Phase I in 2010, which saw the overhauling of the West Tower Guest Rooms for $45 million. In 2011, Phase II renovated the East Tower Guest Rooms for $45 million. The final phase, completed in 2013, reconstructed the East Tower lobby, as well as dining outlets for $78 million.

The new vision for the property was earlier said to have been derived from three distinct Chicago-esque inspirations: the Chicago River, which is “symbolically represented in a new water feature resembling the flow of a prairie stream as it falls over flatland topography”; Chicago as the historical “marketplace” of the nation, which is present throughout the re-imagining of the atrium lobby as an urban market place; and the skyline of Chicago, so that effort was made to control lighting and the reflectivity of glass to enhance the view to the exterior skyline, the river and adjacent buildings in the immediate vicinity.


Hyatt Regency Chicago is considered an urban landmark and a flag bearer of an international hotel brand. The current renovation sought to polish this property, bringing a building which was designed more than 30 years ago into alignment with the most recent additions to Chicago’s architectural skyline including the nearby Millennium Park, the Jay Pritzker Pavilion, the Chicago Historical Society and other internationally acclaimed works.

The program areas and features included in this project are: the renovation of the lobby, including color changing LED lighting, light controlling louvers, new finishes on all surfaces and an art program designed to reflect and frame the river and city skyline; a new registration and concierge area with windows to the exterior and guest-friendly desks; a new 24-hour market, aptly named “Market Chicago”; the addition of a new lobby seating area and four re-invented restaurants; completely renovated Stetsons Modern Steak + Sushi (formally named Stetson’s Chop House) with an open kitchen, sushi bar and marble fireplace; and a re-invented BIG Bar – still located at its perch above the river, but now enlarged to facilitate views to the exterior.

Changes were also made to the elevator lobbies, which carry the material elements of the new design to the East and West tower areas; repurposed Skybridge, including new “digital community tables,” designed to allow guests to use and charge their digital devices; and new signage and digital information kiosks located throughout the lobby.

Hyatt Regency Chicago features 2,019 guest rooms, 228,000 square feet of meeting and event space and five restaurants and lounges. The hotel is located at 151 East Wacker Drive in the heart of downtown. Hyatt Regency Chicago borders the Magnificent Mile and is only blocks away from Chicago’s theatre, cultural, shopping and dining districts

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