Makeover slated for John Q. Hammons’ rebranded Ramada Reno Hotel & Casino

RENO, Nev., and SPRINGFIELD, Mo. – March 3, 2009 – Hotel General Manager

Teri Grandfield manages a successful hotel in a city that promotes

gambling, but she doesn’t believe in relying on chance to ensure successful

hotel operations.  As the general manger of John Q. Hammons Hotels &

Resorts’ newly rebranded Ramada Reno Hotel & Casino in centrally located

downtown Reno, Nev., she and her passionate team are complemented by a

highly respected hotel brand; Wyndham Rewards®, the world’s largest hotel

rewards program; sophisticated marketing and reservations systems; and a

nearly $1 million renovation.  The 281-spacious guest room/suite hotel and

casino is operated by Springfield, Mo.-based John Q. Hammons Hotels &

Resorts ( <> ), the nation’s leading independent builder,

developer, owner and manager of upscale, full-service hotels, resorts and


Renovation in Progress

The former Holiday Inn is undergoing a nearly $1 million makeover that will

extend from the exterior of the facility to common areas and guest

rooms/suites.  Guests will immediately notice new signage and enhanced

exterior lighting.  Additional exterior improvements include landscaping

and paint refurbishment.  Scheduled modifications to guest rooms include

new beds and bedding, new Ramada bath amenities, and upgraded bath

fixtures, including spa-style showerheads.  Common areas will be refreshed

with new carpeting.  The property’s high-traffic casino is also scheduled

for renovation.

“We are taking a phased approach to our renovation to ensure guests

continue to receive an exceptional experience during our improvements,”

Grandfield said.  “We take Ramada’s Six Commitments to Exceptional Customer

Service and Guest Experience to heart with every guest interaction, such as

R for being Ready and A for Anticipating guests’ needs.”

With more than 8,500 net square feet of flexible event space, the Ramada

Reno Hotel & Casino easily accommodates groups up to 500 guests.  The

hotel’s Skyline Room on the 14th floor offers unparalleled views of the

Reno downtown skyline, the majestic Sierra Nevada Mountains, and the Sparks

downtown skyline.  The 2,790-square-foot-room with a view is highly popular

for weddings, parties and Quinceañeras.

The property’s casino boasts 245 slot machines, five table games,

sports-book for placing bets, and two bars for refreshments and watching


Special Offer
To celebrate its rebranding, the Ramada Reno Hotel & Casino is offering a
$49 a night rate for a limited time.

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