Richard Williams & Associates (RWA) was appointed by the owners to rebrand and manage the turnaround of the Ocean Terrace Inn. The hotel has a history that stretches back to 1969 when a private home in St. Kitts, situated on the waterfront outside of the capital, Basseterre, was turned into a hotel. Since its inception, the hotel expanded to 65 rooms and has become one of St. Kitts most popular tourist accommodation sites.
The Ocean Terrace Inn is owned by TDC (St. Kitts Nevis Anguilla Trading and Development Co. Ltd) and the property will remain open during the 2013/2014 winter season. The refurbishment program will commence in May 2014 until October 2014. The renovations will include upgrades, redesign and stylistic overhaul of both the public areas and guest bedroom’s décor.
For the renovation project, RWA established three priorities, namely: invest in energy conserving technologies to reduce the energy demand by one-third, build an information and telecommunication platform necessary to support both guest technologies and infrastructure to efficiently manage the property and improve the employee’s history of providing outstanding guest service.
Funding for the project is by the way of a loan from SIDF (St. Kitts and Nevis Sugar Industry Diversification Foundation) and will be used to make improvements to the hotel plant, infrastructure and amenities and the use of green technology for energy conservation. The plans are to improve the guest experience including modernizing of the property’s rooms and suites, which will involve the addition of new bedding, soft furnishings and bathroom fittings. After the refurbishments are complete, the property will be repositioned as a four star rated resort.