All aspects of the hotel brand were conceived by design firm Pulse by Gettys.
The lobby has a unique seating concept called The Steps, said to be a reproduction of a Pacific Northwestern coffee house. It offers food-and-beverage services from the lobby bar and grill, as well as live entertainment and interactive talks.
Among its technological offerings, Hotel RL has an app with airport-style check-in experience that allows guests to choose their specific room, check in and download an electronic key. The hotel front desk is replaced by roving greeters with tablets. A kiosk in the lobby is available for guests in need of a physical room key.
Guestrooms have seating and hard work surfaces, with hardwood floors throughout and flat-screen televisions. In lieu of standard closets, the rooms have a retail-inspired changing area with a gear drop. The hotel also offers meeting space.
Situated in downtown Baltimore, the Hotel RL Baltimore Inner Harbor, is an adaptive reuse of the former Keyser Building, a 10-story property with a cut-stone façade. The hotel is near Camden Yards and M&T Bank Stadium and the Inner Harbor.