Benchmark appoints Karen Di Fulgo to chief people officer

Benchmark, a global hospitality company, promoted Karen Di Fulgo to chief people officer for the company.

Karen Di Fulgo, chief people officer at

"I am very pleased to announce Karen’s new promotion,” Greg Champion, Benchmark’s co-president & COO, said in a statement. "She has led her team with great skill, and was instrumental in the highly successful integration of the Benchmark and Gemstone employee teams in our recent merger. Karen is also a terrific champion of our company’s signature ‘Be The Difference’ service culture. This is a well-deserved promotion!”

Di Fulgo was previously Benchmark’s SVP human resources, a position she was appointed to in 2015. She joined Benchmark as VP human resources. 
Di Fulgo served as VP human resources for Gaylord National Resort & Convention Center prior to joining Benchmark. She also held the position of senior corporate director of employee development for The Brickman Group, and served as global VP human resources for TNS Healthcare.
She graduated from the University of Baltimore, where she earned a Bachelor of Science degree in human resources. She resides in The Woodlands with her family.


Like this story? Subscribe to Operations & Technology!

Hospitality professionals turn to Operations & Technology as their go-to source for breaking news on guestrooms, food & beverage, hospitality and technology trends, management and more. Sign up today to get news and updates delivered to your inbox daily and read on the go.

Benchmark is a company focused on the development, management, marketing and owner-advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’s Benchmark Resorts & Hotels portfolio, the company also offers the Gemstone Collection as a distinctive luxury portfolio of independent hotels & resorts.

Suggested Articles

The XR Event Planner places event planners, buyers and hotel sales staff in a virtual reconstruction of an event space.

The collaboration will develop full-service property-management capability that will combine with Sabre’s existing hospitality solutions.

When developing an on-property spa, hoteliers should consider what its strategic objective will be and plan accordingly.