Benchmark appoints Susan Benshoff to regional director of revenue management

Benchmark, a global hospitality company, appointed Susan Benshoff to regional director of revenue management. In her new role, Benshoff will be responsible for the revenue management function at Benchmark hotels and resorts in Boston; Chicago; Rye Brook, N.Y.; New Brunswick, N.J.; and Roanoke, W.Va. Kim Nugent, VP of revenue management for the company, made the announcement.

Susan Benshoff

“It is with pleasure that I welcome Susan to Benchmark,” Nugent said in a statement. “Not only is she uniquely qualified with years of leadership experience within revenue management, but she comes to us with extensive knowledge of the operational management of hotels and resorts.”

Benshoff brings 30 years of senior-level hospitality experience to her new position with Benchmark. This includes previous positions within front office management, group sales and revenue management. Most recently she led a team of project managers responsible for the implementation of global revenue management and distribution initiatives for the InterContinental Hotels Group.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

Benshoff previously held positions with Interstate Hotels & Resorts, Marriott International, Wyndham Hotels and Resorts, InterContinental Hotels Group and Noble Investment Group. She is a graduate of Shippensburg University, and is the recipient of numerous awards of excellence.

Benchmark, a global hospitality company, is a trailblazer in the development, management, marketing and owner-advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’s iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a luxury portfolio of independent hotels and resorts in highly preferred destinations.

Suggested Articles

M3 has partnered with Avero, a restaurant revenue-management software company serving the food-and-beverage industry.

Wyndham is relaxing requirements for Wyndham Rewards members to achieve status for the rest of 2020.

This roundup features details on 15 new properties operating in the United States.