Carrie Harrington appointed GM of the Hilton Garden Inn Philadelphia City Center

Carrie Harrington is the new general manager of the Hilton Garden Inn Philadelphia Center City.

The Hilton Garden Inn Philadelphia Center City promoted Carrie Harrington from task force general manager to GM of the property, effective immediately.

Harrington began her career in hospitality shortly after earning a bachelor’s degree from The New York University Jonathan M. Tisch Center for Hospitality and Tourism. After graduation, Harrington held leadership roles at leading hotels, including Le Meridien Philadelphia, The Sheraton Philadelphia Downtown and Westin Washington D.C. City Center.

She eventually secured a position at the Sheraton Great Valley Hotel in 2016, where she improved guest satisfaction performance as well as efficiency as operations manager. It was her achievements in this role that contributed to her transition to GM at Hilton Garden Inn Philadelphia Center City. Harrington credits her accomplishments to her entrepreneurial mindset and emphatic approach to driving return on engagement.


Like this story? Subscribe to Operations!

Hospitality professionals turn to Operations as their go-to source for breaking news on guest rooms, food & beverage, hospitality trends, management, and more. Sign up today to get news and updates delivered to your inbox daily and read on the go.

“There is a strong, service-oriented culture at the Hilton Garden Inn Philadelphia Center City that I’m simply thrilled to join,” Harrington said in a statement. “By empowering our folks to personalize every stay and to make meaningful connections with each other and our guests, we will continue to increase loyalty and foster a shared sense of value among stakeholders.”

Originally from the Texas Hill Country, Harrington enjoys connecting to her roots by experiencing the outdoors, watching football and eating homemade southern cooking outside of work.

Suggested Articles

JLL analyzed openings across 18 U.S. markets and found that when headquarters hotels open, the extra supply typically is absorbed in two years.

25Hours Hotel Co. has signed a deal for a second property in Denmark's capital more than a year before the first one debuts.

Peter Kwong brings 35 years of hospitality experience, including 25 years of Best Western ownership, to his new role.