Hotel Zephyr, a boutique waterfront property located in San Francisco, appointed Reggie Kumar as director of front office. In his new role, Kumar is responsible for spearheading all operations for the 361-room property, including strategic planning, maximizing hotel efficiency, project management and front-office staff management.
“We are so pleased to welcome Reggie to the Hotel Zephyr team,” Jason Williams, GM at Hotel Zephyr, said in a statement. “With over a decade of experience working in the hospitality industry in Northern California, his expertise and management experience will be a key asset to our property.”
Kumar joins Hotel Zephyr after a 12-year career working in hospitality and service operations at luxury boutique destination properties around Northern California. Kumar has experience in strategic planning, improvement of operational efficiency, team building and project management in his previous roles in the hospitality industry. As a supervisor, Kumar utilizes a hands-on, “lead-by-example” approach with his team when providing directives.
Before joining Hotel Zephyr, Kumar was the GM of Sanctuary Beach Resort in Monterey, Calif., for seven years, where he oversaw the entire operation and met financial, customer relations, operations and sales objectives while managing all departments to help implement the ownership’s vision and goals. Kumar also worked at Carmel Mission Inn as the rooms division manager from 2005-2010, and Monterey Beach Resort as the front-office supervisor from 2003-2005.
Hotel Zephyr, located in San Francisco's Fisherman’s Wharf, opened in summer 2015. The 361-key property sits on the waterfront and provides guests with views of the Golden Gate Bridge, Alcatraz, Pier 39 and the Bay Bridge. The hotel has a 1,610-square-foot game room with an interactive art exhibit through smart TVs, pool and ping pong, and an 8,000-square-foot outdoor lounge and event space that includes fire pits, shuffleboard and life-sized games such as Connect Four and Jenga.