Maui's Fairmont Kea Lani appoints Ian Taylor to director of operations

Pictured: The Fairmont Kea Lani in Maui, Hawaii.

Charles Head, GM of the Fairmont Kea Lani in Maui, Hawaii, appointed Ian Taylor to director of operations for the property. Ian will oversee operations of the 450-key all-suite and villa resort’s front-office, housekeeping, Willow Stream Spa, food-and-beverage, safety and security and guest-experience departments. 

“I am pleased to welcome Ian to Fairmont Kea Lani’s ‘ohana' to lead the luxury resort’s operations team,” Head said in a statement. “Ian brings extensive experience in leading the hotel operations of top performing luxury resorts worldwide and will drive the Fairmont Kea Lani to great success.”

Taylor brings more than 15 years of senior operations leadership in luxury hotels to his position at Fairmont Kea Lani. He most recently served as the director of operations for the St. Regis Princeville Resort on Kauai Island. Prior to coming to the islands, Ian worked director of operations at Delta Winnipeg, and led the rooms division as part of the opening team at Fairmont The Palm in Dubai. He served as director of rooms at the Fairmont Chateau Lake Louise. Ian has also held various senior operations positions with Four Seasons Resorts, Crowne Plaza/InterContinental Hotels Group and Hilton.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

Located on the south shore of Maui in Wailea, Fairmont Kea Lani is Hawai‘i’s only all-suite and villa luxury oceanfront resort. This resort is located on Polo Beach among 22 acres of oceanfront tropical landscape and offers Hawaiian cultural experiences and genuine personal service.

Suggested Articles

Gross operating profit per available room dropped to -$17.98 while total RevPAR dropped 92.9 percent to $17.39 for the month.

As businesses plan their back-to-work strategies, implementing a safe workplace is at the top of every executive’s mind.

The program provides enhanced processes and procedures including physical-distancing guidelines and heightened cleanliness standards.