Radisson Hotel Group appointed Kristen Richter SVP/chief commercial officer, Americas. Richter will lead the company’s sales, revenue optimization, marketing and contact center teams for the Americas and will work to align operations, development and global revenue generating divisions around the world.
Richter started at Radisson Hotel Group last July as VP of revenue optimization for the Americas. Before that, she spent more than 10 years at Wyndham Hotels & Resorts, where she started out as central director of revenue management and eventually rose to SVP global revenue management. While there, she led the relaunch of the franchise revenue-management service program and led the creation of its strategic promotions program.
“Kristen has gone above and beyond since joining Radisson Hotel Group and has proven herself as a leader driving our overall Revenue Optimization vision while unifying our teams,” Ken Greene, president, Americas for Radisson Hotel Group, said in a statement. “Her wealth of knowledge from two decades of experience in the hospitality industry will accelerate our growth, building upon the success of Radisson Hotel Group.”