Two Sheraton Grand Nashville associates promoted to leadership roles

The lobby of the Sheraton Grand Nashville Downtown. Photo credit: Marriott International

The Sheraton Grand Nashville Downtown promoted two associates, Katelyn Toben and Virginia LaFore, to convention service managers. Both will serve as administrators for all group, convention and programs at the renovated hotel, handling all coordination between meeting planners and hotel staff.

Toben began her career at Sheraton Grand Nashville Downtown in 2017 as sales and catering coordinator, working to identify opportunities that maximized event sales for the hotel. She moved from Madison, Wis., to Nashville earlier that year and has taken a career shift from event coordination to fully support the sales and catering team.

LaFore has been a member of Sheraton Grand Nashville Downtown’s team for more than three years, starting as a banquet captain and working her way up to meeting concierge. She has a background in culinary arts from Johnson and Wales University, which she applied in previous roles at Omni Hotels. She and Toben will use their unique backgrounds in foodservice and event coordination to lead The Grand’s convention services team.

FREE DAILY NEWSLETTER

Like this story? Subscribe to Operations!

Hospitality professionals turn to Operations as their go-to source for breaking news on guest rooms, food & beverage, hospitality trends, management, and more. Sign up today to get news and updates delivered to your inbox daily and read on the go.

“Katelyn and Virginia have both proved an impressive knowledge of sales, along with quickly building a familiarity with groups sales. Promoting them both to convention service manager positions was a natural decision,” Joseph Wronksi, director of sales and marketing for the Sheraton Grand Nashville Downtown, said in a statement. “We are excited to see how this talented duo will grow the group and convention sales here at Sheraton Grand Nashville Downtown.”

Sheraton Grand Nashville Downtown has more than 30,000 square feet of meeting room space, including Skye, the 28th floor event space with 360 degree views of Music City with space for up to 200 guests.