Asheville, N.C.-based hospitality company Biltmore Farms Hotels announced an internal restructure and creation of two new positions.
Robert Foster, GM of the DoubleTree by Hilton Asheville-Biltmore, was promoted to director of hotel operations, while Melissa Warwick, GM of the Residence Inn Biltmore, was named revenue manager. Both positions will oversee responsibilities for all of Biltmore Farms Hotels.
“The additions of director of hotel operations and revenue manager will allow Biltmore Farms Hotels to be well-positioned within the ever-changing hotel market in Asheville,” said Ron Storto, VP of Hospitality for Biltmore Farms. “Both Robert and Melissa have proven track records within our company and the Hospitality Industry, and we look forward to growing and enhancing our operations across all of our hotels.”
Foster began his career with Red Lion Hotels and worked in a variety of positions for the hotel company at properties along the West Coast, eventually being elevated to assistant GM. From there, Foster served as director of operations for Westin Hotels in Southfield, Mich., followed by a stint as opening GM at the full-service Marriott in Pueblo, Colo. Foster became GM at the DoubleTree Hotel in Charlottesville, Va., in 1999. After eight years, Foster was named GM for the DoubleTree Biltmore. During his time at the historic property, Foster has overseen the addition of the Vanderbilt Executive Tower in 2008, and a property renovation in 2013. Foster led his team to the 2014 CARE Cup Award, which is awarded annually to the top DoubleTree property, based on customer service, community involvement and employee satisfaction. In addition to his duties at the DoubleTree, Foster serves as chairman of the Buncombe County Tourism Product Development Fund, as well as the Historic Biltmore Village board of directors. In January 2015, he was selected to the DoubleTree Circle of Leadership program.
Warwick brings over 15 years of experience to her new role, having started with the Fairfield Inn & Suites in Gatlinburg, Tenn., as GM. In 2007, Warwick joined Biltmore Farms Hotels as the GM of the Quality Inn & Suites Biltmore South. After four years at that property, Warwick was promoted to General Manager of the Residence Inn Biltmore, where she oversaw a full property renovation in 2012. Warwick’s professional efforts earned her a place in Asheville’s 40 Under Forty Rising Community Stars Inaugural Class and is an active member of Young Professionals of Asheville. Past leadership roles include chapter director and financial advisor of the Delta Zeta National Sorority Collegiate Chapter and Team Leader for Biltmore Farms American Cancer Society Relay for Life Team. Warwick earned a Masters of Business Administration from Western Carolina University in December of 2014 and serves on the Board of Advisors of their MBA program.