The DoubleTree by Hilton South Bend was honored with the 2013 DoubleTree by Hilton Award of Excellence. Named as one of the hotels in the “Most Improved Quality” category, DoubleTree by Hilton Awards of Excellence celebrate accomplishments by hotels and individual team members on their commitments to guests, fellow team members and the communities in which they serve.
“The DoubleTree by Hilton South Bend demonstrated a continued commitment to making a difference and implemented a renewed focus on quality and improving the already high standard in which we serve our guests,” said Lara Latture, COO, The Hotel Group. “It’s a testament to the DoubleTree brand and the values they have imparted to help us achieve this recognition and we are honored by their positive feedback as we continually look for ways to improve the guest experience.”
“We are very proud of all of our 2013 award winners,” said John Greenleaf, global head, DoubleTree by Hilton. “The team members at DoubleTree by Hilton South Bend are a testament to our award winning CARE service culture, built around the idea of creating a rewarding experience for guests, team members and the community. We could not be prouder of them for their many accomplishments and wish them continued success.”
DoubleTree by Hilton South Bend achieved GreenPartner status in the TripAdvisor GreenLeaders Program and is situated close to a number of businesses, in addition to being directly linked to the Century Center boasting over 150,000 square feet of convention space.