From family travel trends to what’s new with online reviews, here’s four research reports that hoteliers should be reading.

With apps that automate both back-of-house and front-of-house processes, Knowcross aims to make life easier for hotel teams.

Fresh take all around: New brands, loyalty offerings, technology and insights were on display at Best Western's annual brand conference. Some takeaways.

Best Western Rewards has grown to more than 35 million members, and new additions to the program were presented at the company's 2018 conference.

Felecia Green is joining the hotel as GM and Sarah Howrigan signed on as director of sales and marketing. The property is managed by Waterford Hotel Group.

When temperatures drop, all manner of pests will start to make their way inside the closest and warmest structure. Now is the time for hotels to prepare.

The workforce is changing, and that means guests' wants and needs during business travel are shifting. Here’s what hoteliers need to know in order to…

Marriott International has combined its three loyalty programs—Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest—into one.