Hilton's Canopy brand goes pet friendly with new partnership

The partnership will debut at Canopy Washington D.C. The Wharf (The program, called Paws in the Neighborhood, offers extras for guests' pets at check-in as well as operational updates.)

Traveling with your pet can sometimes be difficult, and hotel companies are taking notice. Canopy by Hilton, Hilton’s lifestyle hotel brand, launched Paws in the Neighborhood, a partnership with Planet Dog, a manufacturer of eco-friendly pet products, allowing guests to share stays with their canines. The partnership will debut at Canopy Washington D.C. The Wharf, the brand’s first property in the Americas.
“We chose to partner with Planet Dog as their values and community-focused initiatives mirror those of Canopy by Hilton,” Gary Steffen, global head, Canopy by Hilton, said in a statement. “Known for their commitment to promoting dog health and welfare and consistent dedication to making the world a better place for all dogs, Planet Dog seemed like the natural fit when looking for a like-minded partner to align ourselves with for the Paws in the Neighborhood program.”
Offering unexpected extras are a part of the Canopy check-in experience, and Hilton didn't want travelers' pets to feel left out. Just as human guests receive a gift from the neighborhood upon arrival, their canine counterparts will receive their own Paws in the Neighborhood welcome gift, which includes:

  • A Paws in the Neighborhood cinch pack
  • A durable Planet Dog Orbee ball
  • A house-made or locally-sourced dog treat
  • A dispenser of pickup bags
  • Planet Dog and Canopy by Hilton dog’s guide to the neighborhood
  • Eco-friendly, fleece-lined leashes and collars (available at the hotel's welcome table) from Planet Dog’s hemp line

Once checked-in, guests and their pets can settle into their guestroom, which will include a dog bed, a Canopy placemat, “Woof!” door hanger tag and Planet Dog food and water bowls. A filtered spring water station will be available on every floor of the hotel, which can be used by both guests and their pets.

“The level of detail that Canopy’s leadership has put into ensuring every pet and their owner has the best possible stay is truly impressive,” Colleen McCracken, CEO of Planet Dog, said in a statement. “We were honored to be selected as their preferred partner in the pet industry, and recognized for our own commitment to providing pets with the highest quality, most durable and simply, most fun pet products in the world.”

As part of the Paws in the Neighborhood program, each guest will receive a dog’s guide to the neighborhood, a directory to local dog-centric spaces and services including parks and squares, beaches and trails, groomers and vets, dog treat bakeries and dog-friendly eateries – anyplace in the area where dogs and their people gather. Each Canopy dog’s guide to the neighborhood is written by local Canopy Enthusiasts, with recommendations from Planet Dog for an insider’s perspective on the local canine scene. To bring the experience home, every Canopy guest will be given access to a Canopy promo code for 20-percent savings every time they shop with Planet Dog.

Operating in partnership with Planet Dog events, Canopy by Hilton properties throughout North America will host a regular schedule of on-site gatherings for guests, locals and their dogs. Pup-centric programming will vary depending on hotel and location, but dog lovers can also take part in Yappy Hours, Halloween Pet Costume Contests and other similar events at their local Canopy hotel.