Hyatt will be using Cornerstone OnDemand's cloud-based talent management software, including solutions for performance management, succession planning and compensation, to support career growth and mobility among its associates in its Americas region.
Hyatt’s talent team sought to gain a better understanding of its associates in its Americas region in order to respond more quickly to internal demand for talent. Using Cornerstone Performance and Cornerstone Succession, Hyatt is able to more effectively develop these associates throughout their careers by having access to real-time talent and performance data. This allows the talent team to proactively identify high potential associates, source internal talent, provide personalized development experiences and plan for future talent needs.
Hyatt’s first step using Cornerstone was to create a career resumé and preferences option within Cornerstone Performance, which gave the talent team increased visibility into colleagues’ career preferences and previously hidden pockets of skills and expertise. The company also jumpstarted its talent review process, using the system to facilitate reviews every six months and support individualized career paths.
The company is also using Cornerstone Succession to identify talent and plan for future leadership and management needs. Within the system, Hyatt created the “People Finder Report,” which shows promotion-ready talent along with their role and location preferences. By having access to this information in real time, Hyatt has experienced a 53 percent increase in movement across its brands and hotels in North America, while significantly decreasing time-to-fill for internal roles from months to days.