Kimpton appoints Linda Chin to director of operations, NYC

Kimpton Hotels & Restaurants appointed Linda Chin as the director of operations, New York City. In this role, Chin is responsible for overseeing four hotels in the area: 70 Park Avenue, Eventi, Ink48 and The Muse.

As director of operations, Chin will work closely with each hotel's GM in the daily operations of over 900 guestrooms and 500 staff members.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

“Linda is an incredibly valuable member of the Kimpton family and her promotion to New York’s Director of Operations is a testament to her impressive track record of success,” said Nick Gregory, regional VP, Kimpton Hotels & Restaurants.

Chin has more than 18 years in the hospitality industry, specializing in the upscale and luxury hospitality market. Chin received the regional position after serving as GM of Ink48, a Kimpton Hotel in Manhattan’s Hell’s Kitchen neighborhood, for four years. Her first GM role within Kimpton was at Onyx Hotel in Boston. As a longtime member (over 16 years) of the Kimpton family, Chin has also held various roles in management, sales and marketing at The Muse Hotel in New York, The Nine Zero Hotel in Boston and the former Pacific Palisades Hotel in Vancouver and Summit Lodge & Spa in Whistler.

“Each Kimpton hotel in this city has been uniquely successful, with high guest satisfaction scores and equally positive employee experiences that keep us listed on Crain’s New York “Best Places to Work” year after year,” Chin said. “My vision, as I take on this new role, is to develop an even stronger collaboration among the four properties to further elevate Kimpton’s presence in this dynamic and fast moving city.”

Beyond Chin's job responsibilities, she is an active volunteer and supporter of the company’s charity partner, Dress for Success. During her time at Ink48, Chin also forged a strong partnership with New York’s Hartley House community center and was honored at the organization’s 2015 Spring Benefit Gala for ‘Philanthropic Excellence.’ Chin also assisted in the development of the Boston Chapter of the Kimpton Women’s Group and is an active participant in the Kimpton Mentor Program.

Chin was born in Vancouver, Canada and has a degree in Hospitality Management from Vancouver College.

Suggested Articles

The management company has retained its Deerfield, Ill., location as a regional office.

Two recent cases address the issue of hotel liability when personnel assist police who have an issue with a guest—here's the lesson for hotels.

Aqua-Aston Hospitality will roll out its new Next Level program of cleaning and service protocols at its 30+ managed hotels and resorts by Aug. 1.