Kimpton reveals new GM and director of sales and marketing for the upcoming Hotel Monaco Pittsburgh

Kimpton Hotels & Restaurants appointed Robert Mallinger to GM and Susan Randolph to director of sales and marketing at its soon-to-be-opened Hotel Monaco Pittsburgh, the company’s first venture in city.

A local to Pittsburgh, Robert Mallinger has years of experience within the hospitality industry and this will be his first position within the Kimpton family. Prior to his new role with the Monaco, Mallinger held the title of controller at the Fairmont Hotel in Pittsburgh. At the Monaco Pittsburgh, Mallinger will lead the hotel during its debut and play a major role in shaping the brand’s identity. 

In her role as director of sales and Marketing, Susan Randolph (also a Pittsburgh native) will work to develop a dynamic sales strategy to help ensure the success of the new Monaco Pittsburgh. Randolph has been working in sales and marketing within the hospitality industry for over 15 years.  Her most recent position was area director of business development with Kimpton Hotels & Restaurants in Washington D.C., overseeing the city’s eight Kimpton hotels. Having served as area director of sales of marketing for Kimpton as well as Hyatt Hotels, Randolph brings a wealth of experience to the director of sales and marketing position.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

Kimpton’s newest and only luxury, boutique hotel in Pittsburgh is set to open Fall 2014 in the historic James H. Reed building, which is being converted into a nine story hotel. The hotel was originally built in 1903.

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