Marcus Hotels promotes Tom Mason to SVP of operations

Marcus Hotels & Resorts, a division of The Marcus Corporation promoted Tom Mason to SVP of operations. The company also announced that Steve Magnuson has returned as managing director of the Grand Geneva Resort & Spa and Timber Ridge Lodge & Waterpark in Lake Geneva, Wis.

Mason joined Marcus Hotels & Resorts in 2014 as managing director of the Grand Geneva Resort & Spa. He was promoted to area VP that same year, adding the additional responsibilities of overseeing the company’s Timber Ridge Lodge & Waterpark and the company’s downtown Chicago property, which is now the AC Hotel Chicago Downtown. In this role, Mason oversaw the conversion of the Chicago property to one of the first AC Hotels by Marriott in the U.S., which opened in June 2015. Mason joined Marcus Hotels & Resorts with over 30 years of hospitality experience, including serving in several leadership positions with Hyatt Hotels Corporation.


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Magnuson began his career with Marcus Hotels & Resorts in 1994 as GM of the Grand Geneva Resort & Spa. In 1998 he was promoted to area VP where he was instrumental in launching Timber Ridge Lodge & Waterpark and Orange Lake Vacation Club in Lake Geneva, Wis. In 2014 he joined Kalahari Resorts as vice president and managing director to open one of America’s largest waterparks in Pocono Mountains, Penn.

“Tom Mason has done an outstanding job in overseeing several of our largest properties and renovations, and will be a valuable asset to our executive management team. We are also very excited to welcome Steve Magnuson back to the Marcus Hotels family. Steve has been a valued member of our management team for 20 years and has the operations excellence, leadership skills and vision to build on the Grand Geneva Resort & Spa’s strong position as a leading Midwest travel destination. We congratulate both Tom and Steve on their new positions,” said Joseph Khairallah, COO of Marcus Hotels & Resorts.

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