China’s has recently embarked on a program of new hotel construction that has opened hundreds of properties with thousands of rooms, growth that is projected to continue for the next two decades.
However, many of these planned hotel openings are being delayed, and a new report from The Center for Hospitality Research analyzes the nature and causes of these delays. Interviews of 81 professionals working at 15 hotel chains were assessed using Causal Chain Analysis.
This process revealed a large set of proximate causes for those delays, including last-minute design changes, delays in appointing a contractor and failure to acquire necessary permits.
Deeper analysis of these causes revealed that a lack of understanding and adaptation of project management concepts and techniques were the root causes of these issues.
The complete report is freely available from The Center for Hospitality Research at Cornell University – School of Hotel Administration, and can be found here.