Wisconsin Hospitality Linen Service completes $2.3M expansion

Marcus Hotels & Resorts' laundry-focused business unit, Wisconsin Hospitality Linen Service, completed a $2.3-million expansion that will enable it to double its current capacity.

WHLS provides commercial laundry services for Marcus Hotels & Resorts’ Wisconsin properties, as well as for other hotels in the Midwest.

"WHLS currently processes approximately 10 million pounds of linen each year, including sheets, towels and restaurant linens," said Tom Mason, SVP of Marcus Hotels & Resorts, who oversees WHLS operations. "The new equipment, including an additional washer, dryers and finishing lines, will position us to double our capacity over the next five years."

Virtual Event

HOTEL OPTIMIZATION PART 2 | Now Available On-Demand

Survival in these times is highly dependent on a hotel's ability to quickly adapt and pivot their business to meet the current needs of travelers and the surrounding community. Join us for Optimization Part 2 – a FREE virtual event – as we bring together top players in the industry to discuss alternative uses when occupancy is down, ways to boost F&B revenue, how to help your staff adjust to new challenges and more, in a series of panels focused on how you can regain profitability during this crisis.


WHLS has been the area leader in commercial laundry services for the hospitality industry for over 20 years. The business was founded by Marcus Hotels & Resorts in 1995 and has operated at its current 32,000-square-foot facility near the Milwaukee airport since 2001.

“Many hotels prefer to outsource their laundry services to a third party. As the only central laundry facility in the area that is owned and operated by a hospitality company, we understand the needs and challenges of the industry,” Mason said.

Marcus Hotels & Resorts, a division of The Marcus Corporation, owns and/or manages 18 hotels, resorts and other properties in the U.S. The company’s portfolio includes city-center meeting hotels, upscale resorts, historic properties and premium branded and independent first-class hotels.

Suggested Articles

Lodging owners who have the appropriate resources and capital have an opportunity to renovate at an accelerated rate and at more competitive prices.

The £18.4 million fine stems from a data breach discovered after the company purchased Starwood Hotels & Resorts Worldwide.

There are both positive and negative aspects to utilizing preferred equity capital, but it is often the best way to maintain ownership of the asset.