Advice on maintenance and replacement of in-room safes

This article is part two of a three-part article on hotel guestroom safes. Look for part three in Thursday’s Technology News.

In-room safes typically don’t have heavy maintenance, but hoteliers should include safe maintenance in their preventative maintenance programs, said Ravid Brosh, global product manager, safes, for VingCard Elsafe.

While safes do need periodic checking, the primary maintenance is changing the batteries at least every two years. But when safes are brought online, maintenance can be checked remotely, making preventative maintenance even easier.

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“We are seeing a movement toward devices going online, including safes, to reduce maintenance, increase efficiency and allow control from a central location,” Brosh said.

Replacing in-room safes has become a much bigger deal in the past few years, said John Foley, VP of sales at Safemark Systems.
Replacement safes are now about 18 to 20 percent of Safemark’s business. More manufacturing of all types is moving back on-shore, which is creating an unusual situation for safe manufacturers.

“Many safe manufacturers sourced safes from China, from plants that are not around anymore, so parts are not available,” Foley said.
He suggested hotel buyers make sure they get a full guarantee on their safe purchases, including all the parts.

“You should make sure to get a full-life guarantee—18 years—for your safe,” he continued.