If you stayed at the Houstonian Hotel recently, check your credit card

Bad news for guests with recent stays at Houston's Houstonian Hotel: your credit card may have been compromised, as the hotel reportedly may have been the victim of a cyber attack. The hotel is now letting their patrons know of the apparent breach.

In a letter sent to hotel guests, the Houstonian states they were notified June 10 by the U.S. Secret Service of the cyber attack on its credit card processing system.

As Houston's KTRK reports: "The hotel did not specify how many people may have been affected by the breach but says credit cards used between December 28, 2013 and June 20 at The Houstonian Hotel, Trellis Spa, Center Court Cafe, Sports Shop, Arbor Grill, Manor House and Olivette were compromised. However, membership accounts, as well as the items and services charged to them, were not affected."

Virtual Event


Survival in these times is highly dependent on a hotel's ability to quickly adapt and pivot their business to meet the current needs of travelers and the surrounding community. Join us for Optimization Part 2 – a FREE virtual event – as we bring together top players in the industry to discuss alternative uses when occupancy is down, ways to boost F&B revenue, how to help your staff adjust to new challenges and more, in a series of panels focused on how you can regain profitability during this crisis.

The Houstonian says as soon as it was notified of the attack, it took "immediate steps to secure our facilities." The hotel says it has already replaced its breached systems with other ones and hired a data forensics firm to help us enhance our digital security.

"We are urging guests of The Houstonian who visited us during that time to please carefully review their accounts," a prepared statement from the hotel read.

Anyone with questions and concerns regarding this incident is asked to call 713-812-6982.



Suggested Articles

Organizations are putting customers’ cardholder data at risk due to a lack of long-term payment security strategy and execution, the report claimed.

Keyscan Aurora 1.0.21 provides a single software solution that powers Keyscan access-control systems, regardless of size or complexity.

The cloud-based Bounte Protect platform minimizes touch and helps boost guest security when recovering lost items.