Sonia Cheng, Rosewood Hotel Group

Sonia Cheng, CEO, Rosewood Hotel Group

Sonia Cheng is not only the leader of Rosewood Hotel Group, she’s also executive director of New World Development Company and New World China Land, which makes up one of the largest conglomerates in Hong Kong. Though there is a lot going on under the hood, Cheng said Rosewood’s driving philosophy is “relationship hospitality,” so it is important to her to stay personal in all aspects of the business. “As CEO, I am very focused on the vision and trajectory of the brand. I strive to foster meaningful relationships with everyone I work with and instill in them the confidence to connect on a similar level with their co-workers and our guests,” she said. She admitted that the hospitality industry can be tremendously demanding. “I’ve learned that creativity, energy and sound decision-making are critical—and as a leader you have to give yourself the space and time to reflect and even consciously focus elsewhere periodically.” Cheng uses that time away from the core business of hospitality to re-energize and come up with new ideas for keeping hospitality concepts fresh for guests. She said that inspiration is important because today’s travelers are on the hunt for inspired experiences, which can only be delivered when there is an authentic connection between the guest and the brand. “Rosewood Hotel Group is my overwhelming passion and my greatest satisfaction is finding new ways to take our brands to the next level,” Cheng said. “That’s my favorite occupation!” 

Sonia Cheng, Rosewood Hotel Group

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