As the manager of member and franchise operations for America's Best Value Inn and Canada's Best Value Inn at Red Lion Hotels Corporation, Carr acts as the liaison between hoteliers and internal teams. She is responsible for hiring, developing and managing a team of regional managers that serve as the primary contacts to the hotels. “I oversee a team of 15+ employees and am the subject-matter expert on all brand standards, corporate programs and technology platforms utilized for overseeing 1,100+ hotels.”
Tell us about any awards, accolades or positive feedback you have received in your career.
The best feedback I received in my career was my promotion to manager of member and franchise operations. It meant they valued me as a vital part of the team, and all of my hard work paid off. I made a name for myself within two years of being with the company. I went from just being a member care manager to being a lead within three months. Within my first three months, my superiors saw that I could handle double regions and trusted me with this. I also took the initiative to learn from my superiors, and they were not too shy to train me. I believe they saw that I was now a leader within the member care team, and my team felt they could lean on me.