The procurement industry has faced numerous challenges in the past five years, starting from new tariff regulations to Covid restrictions and then moving on to supply chain disruptions, rising costs, evolving designs, and quick turnaround times. It's no wonder the industry feels like a chaotic movie set. Business owners, like producers, bring their hospitality projects to life by shouldering the responsibility of staying on budget and on time, and overcoming all obstacles in their path.
In this high-pressure environment, Creo Hospitality FF&E Procurement emerges as a boutique agency that brings a personalized touch and hands-on approach to the procurement process. Think of them as the director on a film set, orchestrating every detail and working with the producer to bring the company’s vision to life. They go beyond "business as usual." Meeting deadlines and budgets is the bare minimum. They aren't just paper pushers or cookie-cutter consultants; they are creative problem solvers who thrive under pressure.
Creo anticipates challenges before they arise and work tirelessly to find solutions that minimize disruptions and keep projects on track, coordinating every aspect of the procurement process. By finding the right vendors who can deliver within set timelines, they ensure a seamless experience for their clients. Much like a movie director brings together a talented team and guides the production, Creo meticulously oversees each step to ensure the final product matches the client's vision.
“Our responsiveness and proactive approach to solving challenges separates us from the larger firms out there,” says Jonathan Lopez, Project Director for Creo Hospitality.
Their services include sourcing unique materials that add character and distinction to a project. They negotiate with vendors to secure the best possible prices without compromising on quality. And they execute custom designs that elevate spaces and create memorable experiences.
Here's what just a few of their happy customers have to say about working with Creo Hospitality:
“Creo has assisted us over the past six years or so across many different brands of hotels, including Hyatt Place, Marriott Residence Inn, Hilton Doubletree, and Springhill Suites. They have helped us through the whole process of FF&E procurement to ensure all items arrive in a timely manner for installation to hold our schedules and sourced from reliable manufacturers." ~Dean Liu, Asset Manager, McSam Hotel Group LLC
“Creo acted as our purchase agent for two new builds in NYC, including the Hilton Garden Inn, Park Avenue, and Hotel Indigo Financial District. They assisted us from beginning to end of the project and made sure we got the best FF&E at the best price. After ordering, they assisted us in tracking down all our purchases and making sure they all made it to the job site or warehouse in a timely fashion." ~Peter Zen, President, FIT Investment Corporation
To ensure the highest level of quality and personalized attention, Creo intentionally limits the number of projects their team takes on each year to forty to fifty. This allows them to dedicate the necessary time and resources to each client, fostering strong relationships and delivering exceptional results.
Their services extend beyond procurement to include turnkey design and installation. They understand the complexities of property improvement plans (PIPs) and work collaboratively with their clients to minimize disruption to the guest experience during renovations. Their deep industry knowledge and regional insights enable them to navigate the unique challenges of each project and deliver successful outcomes.
This comprehensive approach has proven invaluable as the hospitality industry faces unprecedented demands.
The lifting of PIP exceptions caused by COVID-19 restrictions has ignited a pent-up demand for renovations across the sector. Hotel owners, in particular, face pressure from hotel brands to improve their properties to meet brand commitments and to match evolving guest expectations. This perfect storm of increased demand and requirements to renovate has created a complex landscape for procurement services. However, Creo has demonstrated its ability to navigate these complexities, tailoring its solutions to meet the unique needs of its clients.
Their team boasts a proven track record, outfitting over 5,000 hotel rooms annually. This extensive experience keeps them at the forefront of industry trends and brand standards, ensuring they are always up-to-date on the latest innovations and best practices. With a diverse portfolio spanning from select service hotels to luxury resorts, Creo Hospitality has the expertise and flexibility to deliver FF&E solutions for any project, regardless of its specific needs or challenges.
If you are ready to bring your hospitality vision to life, Creo is the partner you need. Contact them today to schedule a consultation tailored to your specific needs and learn more about how their procurement services can benefit your project.
Visit their website at https://www.creohospitality.com/ or contact Creo at 646-558-3621.