Hospitality group Accor has launched a partnership with x.labs, a digital healthcare technology company, to provide COVID-19 testing options to leisure guests and groups across all Accor-managed hotels in the U.S. and Canada.
Starting this month, guests can purchase PreCheck PCR testing kits by x.labs at all of these properties. PreCheck kits combine smart technology and digital healthcare with an in-app wellness and symptom survey, Food and Drug Administration-approved Bluetooth smart thermometer and FDA-authorized COVID-19 self-collection diagnostic PCR test that provides results in 24 to 48 hours.
PreCheck PCR testing kits will also be available to order directly from x.labs for at-home testing prior to traveling through a special co-branded Accor and x.labs website. Through this site, testing kits are available at no cost for U.S. residents through insurance providers and the Families First Coronavirus Response Act; the Health Care Enhancement Act; and the Coronavirus Aid, Relief, and Economic Security Act.
Meetings and Events
For groups hosting meetings and events at Accor properties, planners will receive special access to a concierge contact at x.labs to coordinate at-home PreCheck diagnostic testing kits and/or on-site COVID-19 antigen rapid testing for attendees.
To organize advance PreCheck PCR testing kits, planners can place an order with the x.labs concierge and the kits will be sent directly to attendees for at-home testing. Planners can set up parameters for clearance to attend their meeting or event—including a negative PCR test, acceptable temperature range and a customizable wellness and symptom survey—and track results via the PreCheck App before the event.
Planners also can order antigen rapid tests directly through the x.labs concierge; however, they must arrange for a local medical professional to administer onsite testing. Planners can track test results in real-time via the READY App to see who has been cleared for attendance.
Both PreCheck PCR testing kits and antigen rapid testing kits are available through x.labs at preferred pricing offered exclusively for Accor guests and clients. All x.labs partner products are FDA-authorized, and all digital data are compliant with the Health Insurance Portability and Accountability Act, SOC 2 and the General Data Protection Regulation. Accor is not involved in the administering of tests.
This announcement is the next step in a series of developments, including the launch of Accor’s Allsafe hygiene and cleanliness label and the group’s strategic partnership with AXA, which provides free access to telemedicine to guests across the 5,000 Accor hotels worldwide.