AccorHotels selects Ruckus Wireless as its preferred Wi-Fi partner. Through the collaboration, Ruckus will update AccorHotels' Wi-Fi technology and infrastructure to help ensure high performance for both customers and hotels, enable future developments, and intensify the strength of AccorHotels' digital services.
Ruckus Wireless will equip AccorHotels' global properties with Wi-Fi technologies and service offerings, while updating its technical infrastructure. The Ruckus 802.11ac access point product portfolio with the Ruckus management platform will provide both cost and process efficiencies across locations.
"Our digital strategy is hyper-focused on our customers and owners—and their expectations for high-performance, multi-access, personalized Wi-Fi services," said David Esseryk, VP of guest technology and innovation at AccorHotels. "Ruckus' understanding of the hospitality industry and close relationship with global HSIA services providers made the choice clear-cut. We look forward to working together, streamlining processes and ultimately further enhancing our powerful brand DNA."
For many hoteliers, wireless coverage tends to be spotty, performance erratic, and connections unstable. The amount of users accessing Wi-Fi concurrently from multiple devices only adds to the list of problems. However, Wi-Fi and mobile connectivity for guests is no longer an amenity, but a must-have requirement, and many hoteliers view wireless connectivity as an essential element to improving guest satisfaction.
Ruckus Wireless offers the only Wi-Fi system for hotels that combines SmartMesh technology with directional, high-gain RF signal routing and centralized management with 802.11ac.