Adirondack hotel taps IDeaS for revenue management

Saranac Waterfront Lodge in upstate New York’s Adirondack region is the debut property of Lee Pillsbury’s Skyward Hospitality. Photo credit: Skyward Hospitality

Hotel revenue management software company IDeaS has implemented its G3 Revenue Management System at the just-opened Saranac Waterfront Lodge in upstate New York’s Adirondack region, the debut property of Lee Pillsbury’s Skyward Hospitality.

The Skyward team selected IDeaS as the property’s revenue technology provider for its scalable growth opportunities. As a new hotel opening during a pandemic, business stakeholders sought an advanced revenue-optimization solution to maximize every reservation with the best data-driven intelligence available. IDeaS’ group evaluation tool enables quick and collaborative event-business decisions. System users are also excited about G3 RMS’s what-if scenario analysis and mobile interface. The company also provides fast data insights to enable agility and profitability in the popular Adirondack tourism region.

“The ongoing pandemic was a key factor in our selection of IDeaS,” said Anura Dewapura, managing director of the hotel. “In this unpredictable environment, we must be able to rely on data and technology to support us with clear, accurate forecasts. Having a strong RMS in place will help us maximize revenue growth and focus on strategy without needing to constantly be crunching numbers.”

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“We have our fair share of branded competitors in this market, so we look forward to IDeaS helping us keep up and be as proactive—and quickly reactive—as needed,” said Carolyn Bordonaro, director of sales and marketing at the hotel. “IDeaS G3 RMS can pull data faster than a room of 30 revenue managers could ever hope to achieve, and I appreciate that the system is very black and white, removing personal opinions from the equation to always drive us back to the truth.”

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