AKA installs Maestro online payment portal

AKA, the hospitality division of Korman Communities, has implemented a payment portal from Maestro PMS that will let guests pay deposits, make full payments for third-party reservations or settle outstanding balances on hotel or monthly/annual residential stays from their mobile or desktop device. 

The AKA Beverly Hills was first property in the system to go live with the Maestro payment portal. Following this pilot, an additional 11 properties are set to deploy the tool.

AKA decided to implement Maestro’s payment portal to provide payment options for both group and individual reservations, said Jessica Maidat, VP portfolio operations for AKA. “We feel confident that our traditional hotels and hotel residences will greatly benefit from the payment portal. ... This creates many efficiencies for our team members while providing residents with a tech-forward and secure way to process payments. The whole process is seamless. Clients of AKA Beverly Hills say they love how easy and efficient the payment portal is, in addition to noting that not many properties are using any sort of payment portal that they have experienced. Team members also enjoy the tool as it reduces paperwork and no follow-up is required to secure payments.”

Maestro’s contactless payment portal lets guests pay via mobile devices, tablets or computers. With this PCI-compliant tool, transactions are funneled through the hotel’s payment gateway.

AKA will be introducing new properties in 2022, including locations in Miami, Old Town Alexandria and New York City this summer.