Oklahoma Ambassador Hotel implements online streaming, voice control

Ambassador Hotel Tulsa guests using BeyondTV are able to instantly cast streamed content from personal devices onto the guestroom television. Photo credit: Hotel Internet Services

The Ambassador Hotel Tulsa has implemented advanced guestroom content streaming and voice-control technology from Hotel Internet Services with with the adoption of BeyondTV and HIS Wi-Fi. A luxury boutique property based in Tulsa, Okla., the hotel is now able to ensure a fast and reliable guest internet connection, while also offering the latest conveniences in content casting and voice-activated guestroom amenity control.

The Ambassador selected BeyondTV due to its ability to serve as a comprehensive guestroom entertainment and convenience-enhancing solution. Guests using BeyondTV are able to instantly cast streamed content from personal devices onto the guestroom television, providing them with the advantage of a larger screen while avoiding the privacy concerns of having to input personal subscription login details.

“In this tech-savvy era, guests want to watch TV their way—whether it's YouTube videos, ESPN on demand or streaming apps like Netflix or Hulu," GM Nora Miller said in a statement. “BeyondTV allows us to cater to this desire by providing guests with the personalized entertainment options that they seek in a way that is convenient, more enjoyable and always secure. BeyondTV also allows us to enhance our guestroom service quality by providing guests with voice-activated amenity control, along with ability to locate details on available hotel services and then instantly transmit requests to the appropriate personnel. This not only streamlines operational efficiency but also vastly enhances service response times.”

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Through BeyondTV's integration with Amazon's Alexa, the property's guests can now control television functions with their voice alone, without having to locate or attempt to learn how to use the remote control. Through the integration with Volara, this voice-activated functionality can also extend to a hotel guestroom's other amenities, including thermostats, lighting and drapes. Further enhancing guest convenience is the ability to use BeyondTV's voice control feature to schedule wakeup calls and even communicate with a hotel's various departments.

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