Angie Hospitality teams up with Fourteen IP for calls

Angie and the Evolution voice system can make and receive calls using voice command through Angie’s built in telephone and integrated Bluetooth speakers.

Angie Hospitality, creator of Angie, the voice-activated hotel guestroom assistant, has integrated with Fourteen IP’s Evolution voice, a cloud-based PBX solution powered by BroadSoft. Among other functionality enhancements, this new technology integration will allow guests of hotels equipped with both Angie and the Evolution voice system to make and receive calls using voice-command through Angie’s built-in telephone and integrated Bluetooth speakers.

“As an industry leader in cloud-based telephony for hotels, we are always looking for ways to improve and enhance our offering,” Fourteen IP Managing Director Neil Tolley said in a statement. “Angie fit directly into our sweet spot of both telephone and internet, allowing us to offer our clients even more interesting capabilities, such as a voice-based in-room service agent and room controls, as well as guest and group engagement.”

Evolution voice is designed to replace existing on-premises telephone systems or PBX with a virtual phone system that is hosted remotely in secure data centers, offering enhanced business continuity, flexibility and scalability. It offers a comprehensive feature set for both guests and staff, including call center and mobility applications and works with most existing bedroom telephones.

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With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.