Spicers Retreat based in Brisbane, Australia, has installed RoomKeyPMS, a cloud-based property management system. Spicers had strict requirements for the PMS they selected that would cater to its philosophy of a unique guest experience.
Using various RoomKeyPMS modules including the eRes booking engine, RoomKeyEngage, RoomKeyReputation, RoomKeyPMS was able to fulfill the full guest management requirements that Spicers requested.
"When researching a cloud based PMS system, we really wanted a solution that would assist us not only in growing our business but also better managing our guests and improving our ability to communicate with them and anticipate their needs, RoomKey PMS stood out,” said Luke Neal Spicers operations manager.
As all seven of Spicers retreats are now live on the RoomKey system.