Beekeeper launched a new push-to-talk feature for chats designed for hoteliers who are too busy to spend time manually typing out messages to their teams. Rather than using less secure consumer platforms like WhatsApp to record, share and receive voice messages, the new feature will enable hotel management and staff to communicate more quickly and efficiently while on the go.
"Voice messaging was one of the most popular features requested by our customers and prospects last year," Beekeeper head of hospitality Andrada Paraschiv said in a statement. "Sometimes typing out chat messages can slow the flow of information, especially around the busy seasons. The new Beekeeper voice messaging feature ... will pave the way for smoother and easier communication—all at the touch of a button."
The Beekeeper voice messaging for chat feature will enable workers to record, send, receive and listen to voice messages directly in the Beekeeper app or listen to messages from colleagues on their computers via the desktop platform. Those sending a voice message can playback their own recording before they hit send to make sure their message is clear and easy to understand, and those receiving voice communication can pause and rewind messages in case they need to listen to it again.
"Essentially, the new voice messaging for chats feature will provide managers and frontline employees who use Beekeeper with another direct line of communication, enabling them to be more successful in their respective roles," Paraschiv said.
Beekeeper voice messaging for chats is good for:
- Employees who feel more comfortable speaking than texting, especially those who are not comfortable writing in English.
- Employees who may find small text hard to read, making it difficult for them to read and write on their phones.
- Employees who frequently multitask and need a quick, easy way to communicate that doesn't require them to use both hands.
- Increased accessibility for visually impaired staff members who find it difficult to read and write on their phones.
- Busy managers who don't always have time to manually type out a message to their employees and need a fast, efficient way to communicate with their teams.